{"id":24843,"date":"2025-08-28T15:37:15","date_gmt":"2025-08-28T15:37:15","guid":{"rendered":"https:\/\/tonakaicollectibles.com\/?page_id=24843"},"modified":"2025-08-28T18:25:43","modified_gmt":"2025-08-28T18:25:43","slug":"termos-e-condicoes","status":"publish","type":"page","link":"https:\/\/tonakaicollectibles.com\/en\/termos-e-condicoes\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"24843\" class=\"elementor elementor-24843\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-27377964 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"27377964\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-13b01042 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"13b01042\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58e4dea3 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"58e4dea3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bem-vindo \u00e0 <strong data-start=\"3427\" data-end=\"3451\">Tonakai Collectibles<\/strong>. Ao utilizar o nosso website e ao efetuar encomendas, est\u00e1 a aceitar os presentes Termos e Condi\u00e7\u00f5es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-174877b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"174877b0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20fed87b sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"20fed87b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-341cd7f sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"341cd7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49ddcad8 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"49ddcad8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-751c392c sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"751c392c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-389f83a7 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"389f83a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6>Respons\u00e1vel<\/h6><p>A empresa respons\u00e1vel pelo tratamento dos dados \u00e9 a <strong data-start=\"661\" data-end=\"685\">Tonakai Collectibles<\/strong>, NIF [inserir], podendo ser contactada atrav\u00e9s do email geral@tonakaicollectibles.com ou telefone [inserir contacto].<\/p><h6>Encomendas e Pagamento<\/h6><p data-start=\"852\" data-end=\"965\">O cliente pode efetuar encomendas atrav\u00e9s da loja online, devendo fornecer dados corretos e completos.<br data-start=\"3822\" data-end=\"3825\" \/>Os m\u00e9todos de pagamento dispon\u00edveis s\u00e3o: MBWay, Multibanco, Cart\u00e3o de Cr\u00e9dito, Apple Pay, Google Pay e PayPal.<br data-start=\"3935\" data-end=\"3938\" \/>Todas as transa\u00e7\u00f5es s\u00e3o seguras e processadas atrav\u00e9s de operadores certificados.<\/p><h6>Pre\u00e7os e Disponibilidade<\/h6><p data-start=\"1284\" data-end=\"1320\">Todos os pre\u00e7os apresentados incluem IVA \u00e0 taxa legal em vigor.<br data-start=\"4119\" data-end=\"4122\" \/>Em caso de rutura de stock, o cliente ser\u00e1 informado e poder\u00e1 escolher entre aguardar reposi\u00e7\u00e3o, trocar por outro produto ou cancelar a encomenda com reembolso total.<\/p><h6>Entregas<\/h6><p data-start=\"1676\" data-end=\"1779\">s entregas s\u00e3o realizadas atrav\u00e9s de transportadoras parceiras (DPD, InPost, CTT, entre outras).<br data-start=\"4406\" data-end=\"4409\" \/>O prazo m\u00e9dio de envio em Portugal Continental \u00e9 de 2 a 7 dias \u00fateis, salvo indica\u00e7\u00e3o em contr\u00e1rio (ex. pr\u00e9-venda).<br data-start=\"4524\" data-end=\"4527\" \/>Os custos de envio s\u00e3o calculados e apresentados no checkout.<\/p><h6>Direito de Livre Resolu\u00e7\u00e3o (Devolu\u00e7\u00f5es)<\/h6><p data-start=\"4640\" data-end=\"4796\">Nos termos do <strong data-start=\"4654\" data-end=\"4668\">DL 24\/2014<\/strong>, o cliente tem direito a devolver a sua encomenda no prazo de 14 dias a contar da rece\u00e7\u00e3o, sem necessidade de indicar motivo.<\/p><ul data-start=\"4797\" data-end=\"5065\"><li data-start=\"4797\" data-end=\"4865\"><p data-start=\"4799\" data-end=\"4865\">O reembolso ser\u00e1 feito pelo mesmo m\u00e9todo de pagamento utilizado.<\/p><\/li><li data-start=\"4866\" data-end=\"4946\"><p data-start=\"4868\" data-end=\"4946\">O produto deve ser devolvido em perfeitas condi\u00e7\u00f5es e na embalagem original.<\/p><\/li><li data-start=\"4947\" data-end=\"5065\"><p data-start=\"4949\" data-end=\"5065\">Produtos personalizados, de pr\u00e9-reserva ou que comprometam higiene\/integridade (se abertos) podem n\u00e3o ser aceites..<\/p><\/li><\/ul><h6>Garantias<\/h6><p data-start=\"2434\" data-end=\"2476\">Todos os produtos t\u00eam garantia legal de 2 anos, de acordo com a legisla\u00e7\u00e3o portuguesa.<\/p><h6>Reclama\u00e7\u00f5es e Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios<\/h6><p data-start=\"2751\" data-end=\"2799\">O cliente pode apresentar reclama\u00e7\u00f5es atrav\u00e9s do <strong data-start=\"5280\" data-end=\"5315\">Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico<\/strong> in <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"5319\" data-end=\"5342\">www.livroreclamacoes.pt<\/a>.<br data-start=\"5343\" data-end=\"5346\" \/>Em caso de lit\u00edgio, o consumidor pode recorrer ao <strong data-start=\"5396\" data-end=\"5444\">Centro de Arbitragem de Conflitos de Consumo<\/strong> competente (<a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"5466\" data-end=\"5479\">www.cniacc.pt<\/a>).<\/p><h6 data-start=\"2751\" data-end=\"2799\">Privacidade<\/h6><p data-start=\"2960\" data-end=\"2989\">Os dados pessoais fornecidos ser\u00e3o tratados de acordo com a nossa <strong data-start=\"5571\" data-end=\"5598\">Pol\u00edtica de Privacidade<\/strong>.<\/p><h6>Altera\u00e7\u00f5es<\/h6><p>A Tonakai Collectibles reserva-se o direito de atualizar ou alterar os presentes Termos e Condi\u00e7\u00f5es a qualquer momento, sendo a vers\u00e3o publicada no website a aplic\u00e1vel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Bem-vindo \u00e0 Tonakai Collectibles. Ao utilizar o nosso website e ao efetuar encomendas, est\u00e1 a aceitar os presentes Termos e Condi\u00e7\u00f5es. Respons\u00e1vel A empresa respons\u00e1vel pelo tratamento dos dados \u00e9&hellip;<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24843","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tonakaicollectibles.com\/en\/wp-json\/wp\/v2\/pages\/24843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tonakaicollectibles.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tonakaicollectibles.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tonakaicollectibles.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/tonakaicollectibles.com\/en\/wp-json\/wp\/v2\/comments?post=24843"}],"version-history":[{"count":5,"href":"https:\/\/tonakaicollectibles.com\/en\/wp-json\/wp\/v2\/pages\/24843\/revisions"}],"predecessor-version":[{"id":24875,"href":"https:\/\/tonakaicollectibles.com\/en\/wp-json\/wp\/v2\/pages\/24843\/revisions\/24875"}],"wp:attachment":[{"href":"https:\/\/tonakaicollectibles.com\/en\/wp-json\/wp\/v2\/media?parent=24843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}